Frequently Asked Questions
Everything you need to know about your BigBoi experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take between 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you already own and comparing it to our measurements for the perfect fit.
Do you offer international shipping?
Yes, BigBoi ships worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
How should I care for my BigBoi garments?
To maintain the quality of the fabric, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are also printed on the internal label of every item.